Archive for category Mobile Marketing

Has the Digital Age Created New Stalls for the Auto Industry?

Ever been stuck in traffic wanting to be able to check your email and see a bus whiz by and think, ‘I could use this time better!’? An increasing number of commuters are trading in driving to work for a more time-efficient ride to work on a public transit system.

According to a recent article published in Advertising Age, the digital revolution has helped the decline of driving and the American car culture. Fewer people, especially those in their teens and twenties, are driving and more are using public transport, such as trains and buses. The article notes the following:

  • The share of miles driven my people ages 21-30 has declined by 7.7% since 1995
  • Many contribute a large part of this decline to the digital revolution and the increased use of technology.
  • The digital revolution has created a shift from a focus on cars to other items in terms of what’s valued in consumers’ minds.
  • Time is more valuable and replacing cars as the symbol of freedom for the Gen Y group.
  • Many non-drivers use their commute time to catch up on work-related matters without having to stay late at the office.

Despite the digital trend, other factors such as economics and the environment have an impact on how much people are driving. The unemployment rate has forced many people to use public transportation until the outlook brightens. The digital revolution has also impacted other areas of life including:

  • E-commerce is benefitting from this trend. People are now looking for the cheaper and easier way to access and acquire the goods they need and want. Online sites such as Alice.com are the way to go for quick and convenient household packaged goods.
  • Companies may need to pay more attention to mobile media including smartphone optimized websites.
  • Companies may have to change the way they do business.

Although the news seems grim right now, the auto industry shouldn’t raise its white flag quite yet. Despite the trends showing a decrease in younger people driving, The National Automobile Dealers Association (NADA) suggests that this age group is driving later rather than not at all. Younger workers are more willing to live closer to their offices, often in urban or downtown areas, with walking or taking bus or subway being the more appealing option.  However, when members of the younger crowd grows up and starts a family, priorities change and they end up moving to more suburban areas with their children’s interests in mind. When this lifestyle change happens, the desirability of owning a car increases.

Read the whole article at Advertising Age.

For more information on how The Marion Group can assist your company with mobile marketing, give us a call at 713.623.6444 or email us at info2@marion.com.

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The New Scan on QR and Other New Codes

From a recent article in the Houston Chronicle, QR and other codes are now being used more often. Thanks to consumers using their mobile phones more and more there has been an upswing in the use of QR codes. This quirky version of the bar code and represent data horizontally or vertically, more information in a smaller space. QR codes are popping up everywhere from bus stop signs to store windows and can link to websites, pictures, videos, or other media. Scanning these codes is easy – all you need is your cell phone and an application. For the iPhone alone there are more than 25 versions to choose from, both free and not-so-free. Upon scanning the code you won’t know where it links, adding an element of fun and suspense as the link loads.

In addition to QR codes, other codes have caught on because of increased cell phone use. For example, Fandango users download ‘Datamatrix’ codes onto their cell phone when purchasing tickets which are scanned at the theatre. The reason for this shift is simple – more people are accessing more sites via their smart phones and using their phones for more than calling and texting.

Aside from innovative QR code, the more traditional bar codes are being used more with mobile phones. With applications available for iPhone and Android, stickybits is a company that encourages consumers to add their own commentary to everyday bar codes like the ones found on chip bags. Consumers can add comments, links, and other media to the barcode and those additions are shared with whoever scans that barcode using the application. The point of stickybits, if you consider it that, is to enable the consumer to voice their opinions and help bridge the gap between the physical and digital worlds.

So if you see a QR code around town, whip out your cell phone, snap a picture of it, and see what happens. You never know where it’ll take you.

For more information on QR codes and how we can help create them for your company, please contact The Marion Group at 713-623-6444 or email us at info2@marion.com.

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Building Your Mobile Presence

Building Your Mobile Presence Like with any marketing “endeavor”, before you can begin “construction” on your mobile presence, you should first build a solid foundation with a mobile strategy. Determine your target audience, the best ways to target them and what type of experience you want them to have. But, remember, the “experience” and information that your target audience seeks will be different from when they are sitting at a computer.

Smartphone Demographics:

BlackBerry: The typical user is a “salt-and-pepper” businessman who uses the phone primarily for email and messaging. He doesn’t surf the web much and doesn’t use many apps, save a few utility programs.

iPhone: Tech-obsessed, wealthy (highest percentage of users rake in more than $100,000), less likely to have kids (62% don’t) and are an active bunch.

Android: It’s growing fast, so these stats can change, but for now, it’s a phone for geeks – 73% of its users are male and 33% are single.

Palm: Most popular with older users who advertisers assume were fans of the old Palm Pilot – but there are fewer and fewer of them. Its smartphone market fell from 8.3% to 6.1% from September to December 2009.

Smartphone technology is continuing to expand by the day, so it’s important to develop and implement your mobile strategy to reach your target audience, but remain flexible to meet the ever-changing technology.

Mobile Web Design

Every company should have a mobile website. People are beginning to expect information to be instantly at their fingertips, and having a mobile website can give your audience the information they want and help you gain the leading edge over your competition.

The Marion Group can provide your company with custom mobile web design that allows your new mobile website to have the same look and feel of your “regular” site. However, in certain ways, your new mobile website should be different than your regular website.

The most obvious difference between your regular site and your mobile site is that your mobile site should be “skinny” – minimal images, only necessary content, the quickest and easiest way to contact you and maybe a map of your location, if it will benefit the user. By keeping your mobile site “skinny” and pared down, you can decrease the load time of your site on the user’s mobile device, creating faster access to your information, and making the information easier to locate on a teeny-tiny screen.

Advantages to having a mobile website:*

  1. Mobile websites can work on 100% of mobile devices that have browsers, allowing you to reach a broader audience
  2. The user experience can be optimized to highlight your common denominator
  3. You can publish content when you want – no approval is needed from the manufacturer app store
  4. It doesn’t require your customer to download a new version every time you update the site (like a mobile app does)
  5. It can be cheaper to develop because you don’t need to port it across different operating systems
  6. Marion can gather metrics regarding visitors to your mobile site and determine your return on investment (ROI) on your mobile efforts

Mobile App Development

Mobile apps aren’t for every company, but under the right circumstances, a mobile app can be an excellent supplemental effort to your mobile strategy. A mobile app can give your customer a richer experience than your mobile web site could ever provide.

And that brings up an important fact: your mobile app should not be a repeat of your mobile site, but, again, it should have the same “look and feel” as your other marketing efforts.

Advantages to having a mobile app:*

  1. Mobile apps allow you to build a richer experience for your customer without affecting data speeds
  2. Mobile apps can take advantage of your phone’s features like GPS, camera and voice
  3. When self-contained, mobile apps can work offline when the user is not connected to the mobile Web
  4. Mobile apps are relatively inexpensive to build and maintain, given only one operating system is involved
  5. Mobile apps can become an extension of your brand

For more information on how The Marion Group can assist your company in developing a mobile marketing strategy, building a mobile website or creating a mobile app, give us a call at 713.623.6444 or email us at info2@marion.com.

* MobileMarketer.com and Lenati.com

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Marion Goes Mobile

iPhone - Marion MobileMobile web design has come to The Marion Group. We have just launched our new mobile-friendly version of www.marion.com for most mobile devices. Just enter “marion.com” into your mobile web browser to access our mobile site.

When designing a website for mobile devices, you have to consider the user experience. With a regular site, you can have lots of text, images, links and Flash. When people surf the web via a mobile device, they typically want to quickly access information that is to-the-point and contact information that is easily located. So, accessing “regular” sites on a mobile device can sometimes be frustrating for the user because of long load times and lots and lots of scrolling to find what they are looking for.

To facilitate an easier user experience, the Marion mobile site is pared down to essential text and images to emphasize what new advertising, marketing and graphic design services and technologies are at Marion that can help your business prosper. The text is easy to read so you do not have to enlarge it, and the clickable buttons are spaced so that big fingers can click on links without accidently hitting the wrong one.

At the top of each page is a recent item of news from Marion, an easy navigation tool labeled “Select a Service,” and “Marion News,” which is an RSS feed from our blog. There is a lot happening at Marion, and we want to keep you up-to-date. We have included only our most popular pages and, we plan to add more over time.

At the bottom of each page, we have placed our contact information, and iPhone users can click on our phone number to have it automatically dialed for you.  Click on the email to send us an email. Want to find us? Click on “Map.” Want even more information than what is currently on our mobile site? Then, click “Regular Site” to be directed to our main site. You can also visit our FaceBook page and become a fan or visit our company page on LinkedIn.

Click on the Marion logo at the top of the page, and you are taken back to the Home page.

If you are ready for a mobile version of your website or interested in learning more, call Marion at 713.623.6444 or send us an email.

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Find the Mobile Marketing Platform that Fits Your Company

According to reports, at the end of December 2008, the US has approximately 271 million cell phones in use, which is about 88.04% of the population. That is a large market waiting to be tapped.

But with mobile marketing, it’s different. As opposed to just sending your message out there in the form of traditional advertising and marketing and hoping that it reaches someone in your target market, you could have your target audience come to you with mobile marketing. With mobile marketing, the end-user has to opt-in – that is, they choose to receive your message.

But, in what ways can these platforms enhance my marketing, you ask.

Below are some of the latest trends in mobile marketing and ways they might work for your company:

Apps (or applications) are third-party software programs developed specifically for the end-user to download to their mobile device. Apps typically do not work across all smartphone technologies and can only be used with the hardware it was designed for.

Apps:
     – Take time and money to create
     – Must be submitted and approved by that particular smartphone provider (i.e. Apple)
     – End-user must download and utilize the application
     – Provide little to no interaction between the company and client
     – Allow for no interaction between the company and the end-user

Example: Apps like i-Clickr enables the user to use their iPhone/iPod Touch as a PowerPoint remote clicker allowing them to view the slide and slide notes right from the Apple mobile device as they present. This app is great for day-to-day business use, and your company can incorporate its logo, theme or marketing message into it to brand the app.

QR (or Quick Response) Bar Codes are two-dimensional bar codes that can store addresses and URLs. The bar code may appear in magazines, on signs, business cards or any other form of print media. Users equipped with a QR bar code reader on their mobile phone and an on-board camera can “scan” the bar code by taking a picture of the bar code to receive information embedded in the bar code.

QR Code Pictogram

QR Code Pictogram

QR Bar Codes:
     – Are fairly simple to create with any QR Bar Code Generator
     – Requires the user to have a QR Bar Code Reader (which is available as an
        iPhone app)
     – Requires development and placement of the bar code on a print
        marketing piece
     – Provides one message to the user per bar code
     – Allows for no interaction between the company and the end-user

Example: The QR Bar Code to the right takes the user to marion.com.

SMS (or Short Message Services) are short text messages that can be exchanged between mobile devices. For use in mobile marketing, the end-user types a short code into the “To:” field of their phone, types a designated keyword into the body of the message and sends the message. The user will then receive a message from the company to which the message was sent.

SMS:
     – Are simple and relatively inexpensive to create
     – Requires the user to opt-in for the marketing campaign by texting a keyword to a short code
     – Requires development and placement of the keyword and short code on a marketing piece
     – Provides a fast response and tailored message for the end-user
     – Allows for interaction between the company and the end-user

Example: A company at a trade show is handing out a brochure that prompts the reader to send a text message with the keyword “tool” to “12345” to receive a free consultation and more information about the services they provide.

MMS (or Multimedia Messaging Services) are messages sent to a mobile device that contain images, audio, video or rich text. For use in mobile marketing, the end-user takes a picture with their camera phone and sends the image to a short code or submits it via an app.

MMS:
     – Takes time and money to create
     – Requires the user to have a camera phone and ability to send multimedia messages
     – Provides one message to the user per image
     – Allows for no interaction between the company and the end-user

Example: The Barnes & Noble Bookstore App identifies a book when you take a picture of the cover with your mobile phone and the app directs you to an overview of the book and its price, gives you the ability to order the book online, find a store, download their e-reader and check out new releases.

For more information on Mobile Marketing and ways it could enhance your marketing, please contact The Marion Group at 713-623-6444 or email us at info2@marion.com.

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Mobile Marketing – R u in the Loop?

Marion can help you can a handle on mobile marketing

Marion can help you get a handle on mobile marketing

Momentum is gaining with mobile marketing as more and more individuals are utilizing phones with data packages. The mobile phone is the one device that is always with you, making the accessibility factor a major benefit for businesses promoting to consumers. 

With mobile marketing you provide a direct response mechanism for any call-to-action and when utilized as part of a larger media campaign, it increases visual exposure for better results. It should reinforce your other marketing strategies.

Benefits of a text messaging campaign may include:

     – More traffic to your business and your website with targeted campaigns
     – Improved customer loyalty and a closer relationship with your customers
     – Enhanced name and brand recognition

The most advantageous part of mobile marketing is it is 100% permission based.

With mobile marketing, your audience receives your message immediately, your reach is extended, and it’s affordable. The response rate has also been noted to be higher than direct mail or other promotional tactics.

According to a white paper by Zeep Media, over 5 billion SMS (short message service) messages per month are sent to subscribers’ phones in the US with content they opted-in to receive. Texas receives 9% of the total SMS alerts sent in the United States and California is number one with 11%.

Types of Response-based SMS Ad Formats

Pay per reply – subscriber responds with a specific keyword (74% of market)

Pay per click – ad contains a link to a website (26% of market)

Let’s also think about B2B for a moment…

Where mobile marketing was once viewed only for the B2C business, B2B companies can get creative in how they stay connected to their clients. Businesses can send their customer base best practice tips on using a particular product or case studies on how a product or solution worked well for another client.

Look at mobile marketing as another way of engaging your customer and providing them the information they need as efficiently as possible.

If you’ve considered mobile marketing but are not sure where to begin, Marion can help you determine the best strategy.

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A QR Sighting in a Public Space

A QR bar code poster at the Edwards Theater

A QR bar code poster at the Edwards Theater

QR (Quick Response) codes (and more evidence of Mobile Marketing) are showing up in the consumer world in interesting ways. At the Edwards Theater last night I noticed a poster on the entrance door to the theater that just had a QR pictogram on it. I took a picture of it with my I-phone on-board QR reader. My browser opened and took me to the “9” movie promo page with a video trailer. Look for more of this type of Mobile Marketing in the future. If you spot QR codes in a public space, please let us know.

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QR Codes, the Magical Squares

QR Code Pictogram

QR Code Pictogram

By scanning the QR pictogram, you can find out what is inside the foil wrapper.

By scanning the QR pictogram, you can find out what is inside the foil wrapper.

The latest and one of the most exciting trends in M-marketing (aka mobile marketing) is to have a Quick Response (QR) Code that allows users to connect to your website Home page, a specific page on your website or any URL of your choice by means of a mobile phone with a camera and a web browser.

The user takes a picture of the QR Code – which is essentially a matrix or two- dimensional bar code, also called a pictogram. A QR Code Reader on the phone decodes the embedded URL at high speed, opens the phone’s web browser, and magically takes the user to the encoded URL instantly. There is no need for the user to type in the URL, so you can even embed long URLs in the QR Code if you wish.

Although used in manufacturing since 1994, the exciting aspect is that QR Codes are now becoming more commonly used for convenience-oriented applications by mobile phone users.

The QR pictogram can be affixed or printed on products, magazines, brochures, business cards, signs, posters, billboards, t-shirts, the side of trucks and basically any physical object. The pictogram is so forgiving that you can even scan it from a computer screen. You are only limited by your imagination where and how you can use it.

Check out this video as an example to see how the QR Code works.

Learn more about QR Codes. http://en.wikipedia.org/wiki/QR_Code.

The QR Code Magic Revealed

For decoding a QR Code you just need three things:

  • A Java enabled mobile phone with a good quality camera.
  • The QR Code itself (Marion can help you generate the code).
  • QR Code Reader software supported by your mobile phone. You can download a FREE Reader for your specific phone model from these sites: Kaywa Reader, Quickmark QR Reader, i-nigma, and Beetagg.  I-Phone users, go to www.apple.com/itunes/.

Try your QR Reader out on this QR Code!

qrcode

Let Marion create your own QR Code to link to your website or contact page and add another way for you to reach your customers.

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